This Section contains useful information for existing Registrants on product updates and what to do if there is a change to your personal details.
There will be times when new products will be introduced to the NDSS, or some products may be discontinued. Keep checking back here for information on product updates.
Back to top
Change of Contact Details
It is important that Diabetes Australia has an up-to-date record of contact details for Registrants. If you change your address, phone number, or medical situation, you should complete a Change of Details Form and send it to Diabetes Australia, GPO Box 9824 in your capital city, or hand it to an NDSS Access Point (NDSS Outlet).
Back to top
Misplaced, Lost or Damaged NDSS Card?
If you have misplaced your NDSS card or it is damaged, contact your state or territory Diabetes Australia office to organise a new one. You can phone your local Diabetes Australia office during business hours from anywhere in Australia on 1300 136 588 (local call cost). Back to top
Other Commonly used NDSS Forms
Change to Medication form
IPC Assessment Form
NDSS Product Order Form- Testing Strips
NDSS Product Order Form - Syringes / Pen Needles
NDSS Product Order Form - IPC
NDSS Registration Form - Type 1 / Type 2 Diabetes
NDSS Registration Form - Gestational Diabetes
NDSS Purchases for the Last Financial Year
There is a report you can get from your state or territory Diabetes Australia office, which details all of your purchases for the last financial year, for tax return purposes. Please call your local Diabetes Australia office on 1300 136 588. You will need to give them your NDSS Registration number so they can run the appropriate report. Back to top
Have a Query about Your Registration or NDSS Card?
If you are an NDSS Registrant and you have a query about your NDSS registration or NDSS card, please contact your state or territory Diabetes Australia office, who will be able to assist you. You can also call 1300 136 588 to be put through to your local Diabetes Australia office.