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The NDSS is administered by Diabetes Australia
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Changes to the NDSS from 9 November 2018

Reduced NDSS co-payments

Updated 9 November 2018

Some NDSS products will become more affordable for many people with diabetes from 1 December 2018.

The cost of a number of NDSS products will either remain the same or reduce:

  • Blood glucose test strips and urine test strips:
    • cost to the registrant is reduced for all people without a concession card
    • cost to the registrant is reduced for most people with a concession card
  • Insulin pump infusion sets and reservoirs:
    • no cost change to the registrant for people without a concession card
    • cost to the registrant is reduced for all people with a concession card
  • Insulin syringes and pen needles:
    • no change
    • co-payments for insulin syringes will continue to be subsidised by State or Territory Governments.

Read more about the reduced NDSS co-payments.

Changes to NDSS products

Some changes will also be made to certain insulin syringes and some blood glucose test strips on the list of products available through the NDSS.

Most people with diabetes registered with the NDSS will not be affected by the product changes.

The changes include:

  • Several new brands of blood glucose test strips and insulin syringes will be added.
  • Some existing brands of blood glucose test strips and insulin syringes will be removed. People with diabetes who are affected will still be able to access the same types of subsidised products they need, but some brands of products will change. If someone’s usual brand is no longer subsidised through the NDSS, they can access a clinically equivalent NDSS product.
  • There will be no changes to urine ketone test strips, insulin pump consumables & continuous glucose monitoring products.

To see if a product is changing, please see the fact sheet for people with diabetes.

There is a transition period, from 1 December 2018 to 28 February 2019.

During the transition period, you may be able to purchase existing brands that are being removed from the list of products available through the NDSS. You will only be able to purchase these brands while existing community pharmacies stock is available. It is likely that available stock may reduce over the transition period as pharmacies sell their available stock. If you require assistance in changing brands, you may wish to consult your healthcare team for assistance.

Free blood glucose meters

People with diabetes registered on the NDSS will be eligible to receive a free blood glucose meter associated with your preferred new brand of blood glucose test strips.

With respect to the new blood glucose meters, people are encouraged to discuss the most suitable options with their health professional. To find out which meters are suitable for NDSS-funded blood glucose test strips, as well as how to get one of these meters, read the how to access a free blood glucose meter fact sheet.

More information can be found here:

For NDSS Access Points

The new arrangements start on 1 December 2018. For Access Points, this is followed by a three-month transition period, during which time you can transition your stock of products being delisted. For more information specific to NDSS Access Points.

For health professionals

People who will be impacted by the changes have been advised to talk to their health professional about changing their blood glucose meter and/or syringe needle length. For more information specific to health professionals.

Available support

We understand that change can be challenging, and the NDSS team is here to help people with diabetes, their families and carers, health professionals, and NDSS Access Points during this transition period. For more information or support, call the NDSS Helpline on 1800 637 700.

For more information about this change visit the Department of Health website.