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The NDSS is administered by Diabetes Australia
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Home delivery of medicines and NDSS products by pharmacies


Medicine home delivery services are now available to help vulnerable people stay at home and reduce their exposure to COVID-19.

Participating pharmacies can offer customers with diabetes free delivery of medicines using the Australia Post Express Post network. There is a weight limit for parcels of 500 grams

Vulnerable Australians, including people over 70 and people with chronic health conditions such as diabetes are eligible for the service.

For people with diabetes, participating pharmacies may be able to add your NDSS products to your home delivery of medicines.

Check with your local community pharmacy to see if they are offering this service.

Diabetes Australia thanks community pharmacists and Australia Post for supporting this service during COVID-19. For more information, please visit Australia Post.

For information about home delivery of medicines, please download this fact sheet from the Department of Health.

More information is also available through the Australian Government Coronavirus App and the WhatsApp channel.

For more information, visit our COVID-19 and diabetes information page.