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For health professionals

Dexcom G5 Mobile CGM system—DELISTING

Updated 8 February 2022

Changes from 1 March 2022

From 1 March 2022, the Dexcom G5 Mobile CGM system (Dexcom G5 Mobile sensor and transmitter products) will be removed from the range of devices available through the NDSS and will no longer be available through NDSS Access Points.

The delisting of Dexcom G5 follows the announcement by AMSL Diabetes that it is discontinuing sales of Dexcom G5 products in Australia.

Dexcom G6 CGM system

To coincide with the delisting of Dexcom G5, from 1 March 2022, the Dexcom G6 CGM system will be available through the NDSS to all people who meet the eligibility criteria.

Note: Dexcom G6 products have been available to access through the NDSS on a limited basis for Tandem t:slim X2 insulin pump users only since 18 January 2021. From 1 March 2022, this restriction will be removed and Dexcom G6 will be available to all people who meet the eligibility criteria and choose this device in consultation with their diabetes health professional.

Current users of the Dexcom G5 Mobile CGM system

In order to ensure that access to CGM products and continuity of care is maintained for users of Dexcom G5, the NDSS is supporting people with diabetes through the change to a replacement device.

Users of Dexcom G5, accessed through the NDSS, will be automatically updated to Dexcom G6 on 1 March 2022. There is no requirement for these people to see their diabetes health professional. However, if people have concerns, questions or require assistance transitioning to the new device, or wish to discuss using an alternate device, they should make an appointment with their diabetes health professional as soon as possible.

Starter kits

No starter kit is required for Dexcom G5 users automatically updating to Dexcom G6. However, people should consult their diabetes health professional if they have concerns or require assistance transitioning to the new device.

Eligibility criteria

The eligibility criteria to access CGM and flash glucose monitoring products through the NDSS have not changed.

Access forms

From 1 March 2022, updated Continuous and Flash Glucose Monitoring Access forms will be available on the NDSS website at ndss.com.au/forms#cgm.

Authorised certifiers

There are no changes to the health professionals authorised to certify Continuous and Flash Glucose Monitoring Access Forms. Only health professionals listed on the Continuous and Flash Glucose Monitoring Access forms can certify access.

Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

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