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The NDSS is administered by Diabetes Australia
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For health professionals

Our role is to support health professionals to:

  • navigate diabetes health care requirements
  • help people to manage their diabetes through access to information, support services and subsidised products.

How the NDSS supports you and people with diabetes

  • Register with the NDSS—help people with diabetes register with the NDSS
  • Changes to the NDSS—understand important changes to the NDSS
  • Data and statistics—access key statistics for all types of diabetes
  • Find a service—search for services and health professionals who can assist in the management of diabetes
  • Forms—for the registration of people with diabetes and continued management of diabetes with the NDSS
  • News—stay up to date with information on product alerts and changes
  • Online learning for health professionals—register for training modules on relevant health topics
  • Research—if you’re interested in conducting research into diabetes using NDSS data
  • Resources—to support health professionals and strengthen their knowledge and understanding of diabetes
  • Support services—to support health professionals
  • Translated resources—do you need information in another language? We have information available in languages other than English.

Why register with the NDSS?

The NDSS delivers information, support services as well as subsidised products across Australia to all eligible people with diabetes, including women diagnosed with gestational diabetes.

This video explains the benefits of registering with the NDSS.

How to help people register with the NDSS

It’s crucial that people with diabetes register with the NDSS so they can access information, support services and subsidised products.

Follow this link to help people with diabetes register with the NDSS.

After a person has been registered with the NDSS, they will receive a registration card and an information book. The information book is designed to provide general information about the NDSS, services, products and understanding diabetes. The registration card will be required when purchasing products or accessing services.

The NDSS provides products at subsidised prices to people who register for the Scheme, including blood and urine monitoring strips, and for eligible registrants, syringes, pen needles and insulin pump consumables. Products can be purchased over the counter at NDSS Access Points around Australia.

We provide a range of support services to help people manage and understand their diabetes. These include:

  • the NDSS Helpline on 1800 637 700 for advice on diabetes management
  • information on diabetes product use
  • a range of support programs to help people learn more about managing their diabetes including healthy eating, physical activity and group and peer support services
  • printed and online resources on a variety of subjects and for key audiences, such as older people, women with diabetes and pregnancy planning, translated resources and youth diabetes management.

Changes to the NDSS

Understand important notices on changes to NDSS products and services. These changes may affect you and people with diabetes.

Support services

There is a range of support services available for health professionals. Our aim is to support you in your key role as a provider of information, education, motivation and support.

Online learning

Our online learning programs help you to increase your professional knowledge and understanding of diabetes.

Data and statistics

We update national diabetes data snapshots every three months. We also provide key statistics for all types of diabetes—type 1 diabetes, type 2 diabetes, gestational diabetes, and insulin therapy.

Download and read the latest diabetes statistics.