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The NDSS is administered by Diabetes Australia
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About the NDSS

The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government that commenced in 1987 and is administered by Diabetes Australia.

Our aim

The NDSS aims to enhance the capacity of people with diabetes to:

  • understand and self-manage their life with diabetes
  • access services, support and subsidised diabetes products.

Register with the NDSS.

How we deliver the NDSS

If you are living with diabetes and registered with the NDSS, you can access our services through:

  • Access Points, usually community pharmacies
  • NDSS Agents, usually your local diabetes organisation.

The NDSS provides:

  • support services for practical help and guidance
  • diabetes health information and resources
  • subsidised diabetes products.

NDSS products

NDSS subsidised products are available through NDSS Access Points. To access these products, you need to register with the NDSS.

Where can you get NDSS products?

You can order your supplies at a NDSS Access Point (usually a community pharmacy). To find a community pharmacy in your area:

To help you self-manage your diabetes, the NDSS gives you access to a range of subsidised products. These products include:

  • blood glucose monitoring strips (restrictions apply to people with type 2 diabetes who do not use insulin)
  • urine monitoring strips
  • insulin syringes and pen needles (if you need insulin or approved non-insulin injectable medications)
  • insulin pump consumables (for people with type 1 diabetes who meet certain eligibility criteria)
  • continuous and flash glucose monitoring products (for people with type 1 diabetes and specific ‘other’ conditions who meet certain eligibility criteria).

Read more about NDSS products.

NDSS services

The NDSS provides access to support and information services, education, programs and subsidised products to assist people to self-manage their life with diabetes.

Need more help?

The NDSS Helpline on 1800 637 700 can provide advice on:

  • managing your diabetes
  • available support programs.


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