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About the NDSS

The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government that commenced in 1987 and is administered with the assistance of Diabetes Australia.

Our aim

The NDSS aims to enhance the capacity of people with diabetes to:

  • understand and self-manage their life with diabetes
  • access services, support and subsidised diabetes products.

Register with the NDSS.

How we deliver the NDSS

If you are living with diabetes and registered with the NDSS, you can access our services through:

  • Access Points, usually community pharmacies
  • NDSS Agents, usually your local diabetes organisation.

The NDSS provides:

  • support services for practical help and guidance
  • diabetes and health information and resources
  • subsidised products.

NDSS products

NDSS subsidised products are available through NDSS Access Points. Access Points are usually your local community pharmacy. To access these products, you need to register with the NDSS.

Not sure where to find your nearest Access Point? Search our Online Services Directory or call the NDSS Helpline on 1800 637 700.

To help you self-manage your diabetes, the NDSS gives you access to a range of subsidised products. These products include:

  • blood glucose testing strips (restrictions apply to people with type 2 diabetes who do not use insulin)
  • urine testing strips
  • insulin syringes and pen needles (if you need insulin or approved non-insulin injectable medications)
  • insulin pump consumables (for people with type 1 diabetes or gestational diabetes who meet certain eligibility criteria)
  • continuous glucose monitoring products (for people with type 1 diabetes and specific ‘other’ conditions who meet certain eligibility criteria).

Read more about NDSS products.

NDSS services

Our NDSS information, education and support services help you to manage your diabetes. You can access these services through your local NDSS Agent. Find out more about support services.

Need more help?

The NDSS Helpline on 1800 637 700 can provide advice on:

  • managing your diabetes
  • available support programs.


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