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Be Aware, Ask, Assist

See how to use a streamlined version of the 7 As model to support emotional health during routine consultations.

Additional resources

An NDSS resource booklet cover titled

Diabetes and emotional health – A practical guide

This guide supports health professionals to identify, address and communicate about common emotional health problems during consultations with adults living with diabetes.

A stylised, flat vector illustration of a person with dark hair tied back, wearing an orange and red jacket and blue pants, walking upward onto blue stepped blocks.

Problem-solving tool

Become more confident in overcoming diabetes challenges with this step-by-step problem-solving tool.

An informational diagram titled 'Diabetes distress: 7 A's model'. The centre features a circular flow diagram with coloured icons representing the 7 steps: Aware (be aware of diabetes distress), Ask (ask about diabetes distress), Assess (assess using a validated questionnaire), Advise (advise about diabetes distress), Assist (assist with developing an achievable action plan), Arrange (arrange follow-up care), and Assign (assign to another health professional). Below the diagram, a structured section titled 'Be AWARE that people with diabetes may experience diabetes distress' includes bullet points defining the emotional burden of diabetes and listing behavioral, emotional, and clinical signs to look out for, such as sub-optimal HbA1c, missed appointments, or chronic stress.

The 7 As toolkits

Learn how to use the 7 As model for specific mental health conditions with our range of toolkits.

An excerpt from the

Mental health questionnaires

Download validated, reliable and easy-to-use tools for assessing common mental health issues for people with diabetes.