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Information for health professionals

What is the NDSS?

The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered by Diabetes Australia. As part of the NDSS, the Government and Diabetes Australia work together to enhance the capacity of Australians with diabetes to understand and manage their condition.

Woman holding a NDSS registration card - focus on foreground

Why should I support NDSS registration?

People with diabetes who are registered with the NDSS can access:

  • diabetes self-management education programs and support services
  • resources about diabetes and how to manage it—including information in languages other than English
  • the NDSS Helpline on 1800 637 700—providing information about diabetes and NDSS services
  • reminders to see their GP for their diabetes annual checks to reduce risk of diabetes-related complications
  • reminders to keep in regular contact with their GP and practice nurse, credentialled diabetes educator, and other diabetes health professionals
  • subsidised diabetes products through NDSS Access Points (most commonly, community pharmacies).

How do I complete a registration?

Registration only has to be done once for ongoing access to NDSS programs and support services. Register a person with the NDSS through the NDSS Health Professional Portal or by downloading the NDSS Registration form. It takes about five minutes of your time and can help your patient stay on top of diabetes for the rest of their life.

NDSS registration form

How does NDSS registration benefit health professionals?

Our aim is to support you in your key role as a provider of care, information, education, motivation, and support.

All NDSS communications remind people with diabetes to stay in contact with you, as their diabetes health professional.

Resources to support health professionals

Increase your professional knowledge and understanding of diabetes through our:

Topics include:

  • Assisting people with diabetes to access professional psychological support
  • Assisting people who have an intellectual disability disorder
  • Continuous and flash glucose monitoring
  • Diabetes management in aged care
  • Diabetes and emotional health
  • Guidelines and information sheets
  • National Diabetes Nursing Education Framework
  • Pre-pregnancy planning and care for women with diabetes
  • Sick day management
Diabetes and emotional health

This practical guide is designed to support health professionals to identify, address and communicate about emotional health problems during consultations with adults with type 1 or type 2 diabetes.

Download
Effective communication with people who have an intellectual disability about their diabetes

This guide provides information for health professionals about communicating with people who have an intellectual disability about their diabetes.

Download
National Diabetes Nursing Education Framework

The framework aims to guide the development of a skilled nursing workforce that is capable of providing a high standard of diabetes care.

Find out more
Diabetes management in aged care (DMAC) handbook

For staff who support those living with diabetes in residential aged care facilities.

Find out more
Assisting people with diabetes to access professional psychological support

This guide provides information for health professionals about assisting people with diabetes to access professional psychological support.

Download
Continuous and flash glucose monitoring devices

An information booklet for health professionals about subsidised continuous glucose monitoring (CGM) and flash glucose monitoring (Flash GM) devices through the NDSS.

Download

Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

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