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The NDSS is administered by Diabetes Australia
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The NDSS provides access to support and information services, education, programs and subsidised products to assist people to self-manage their life with diabetes.

What services are available?

Registering with the NDSS gives you access to:

  • support and information services for diabetes self-management
  • self-management information sessions and education programs delivered by your local diabetes organisation (NDSS Agent) that empower you to make informed choices and manage your diabetes confidently
  • programs to help prevent diabetes health-related complications
  • group support programs, such as peer support for people with type 1 diabetes or young people with diabetes
  • fact sheets, brochures and other resources about diabetes covering a broad range of topics.

Find out more about the types of NDSS support programs available or register for upcoming support program events.

How do I access NDSS services?

Do I need to pay for NDSS services?

Your registration with the NDSS gives you access to a range of free NDSS information, programs and support services available nationally.

NDSS registration card and information pack

Registration with the NDSS is free to all eligible individuals diagnosed with diabetes.

After you register you will receive a confirmation via:

  • SMS—containing your NDSS registration number
  • email—with your NDSS registration number, information on where to get products and where to find other useful information (including your local diabetes organisation).
  • letter—information pack containing your NDSS registration card, information booklet and information from your local diabetes organisation.

What’s in your information booklet?

The information booklet gives you general information about NDSS services, products and understanding diabetes.

Women with gestational diabetes receive a different booklet:

Learn more about registering with the NDSS.

Fact sheets

You can download fact sheets on general diabetes health information, types of diabetes, general dietary advice and information on the self-management of diabetes.

Translated resources

Do you need information in another language? We have information available in languages other than English.

These resources provide information on how to manage your diabetes and cover a range of topics such as:

  • diabetes care
  • nutrition
  • exercise
  • pregnancy
  • associated health information
  • the NDSS.

You can print or download the information online. Need hard copies? Call the NDSS Helpline on 1800 637 700 or request them online.

Need more help?

If you have questions about the NDSS, call the NDSS Helpline on 1800 637 700.

Do you need an interpreter to talk to the NDSS Helpline?

You can call the Translating and Interpreting Service (TIS) on 131 450. State your language. Wait to be connected to an interpreter, then ask for 1800 637 700.

Translating and Interpreting Service (TIS) instructional image