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Services

The NDSS provides access to support and information services, education, programs and subsidised products to assist people to self-manage their life with diabetes.

What services are available?

Registering with the NDSS gives you access to:

  • support and information services for diabetes self-management
  • self-management information sessions and education programs delivered by your local diabetes organisation (NDSS Agent) that empower you to make informed choices and manage your diabetes confidently
  • programs to help prevent diabetes health-related complications
  • group support programs, such as peer support for people with type 1 diabetes or young people with diabetes
  • fact sheets, brochures and other resources about diabetes covering a broad range of topics.

Free access to diabetes programs

Learn to manage your diabetes confidently with diabetes programs, available face-to-face and online. Register for a diabetes program.

You can access NDSS services by:

  • accessing information and resources on this website
  • registering for a diabetes program
  • contacting us by calling the NDSS Helpline on 1800 637 700.

Your registration with the NDSS gives you access to a range of free NDSS information, programs and support services available nationally.

After you register you will receive a confirmation via:

  • SMS—containing your NDSS registration number
  • email—with your NDSS registration number and helpful information on how to access NDSS products and services to help you self-manage your diabetes
  • letter—containing your NDSS card and a letter with information on how to access NDSS products and services to help you self-manage your diabetes.

If you haven’t received your NDSS confirmation, please call the NDSS Helpline on 1800 637 700 to confirm that your contact details are correct.

Learn more about registering with the NDSS.

What is in our information booklets?

These resources give you general information about NDSS services, products and understanding diabetes.

Information for people with type 1 diabetes

This booklet explains the services and products available to you through the NDSS and provides general information about type 1 diabetes. It is a great starting point to help you with managing your diabetes

Download
Information for people with type 2 diabetes

This booklet explains the services and products available to you through the NDSS and provides general information about type 2 diabetes. It is a great starting point to help you with managing your diabetes

Download

Women with gestational diabetes receive a different booklet.

Gestational diabetes: caring for yourself and your baby

This booklet provides comprehensive information about gestational diabetes, its management and where to get assistance when required.

Available in other languages Download

Fact sheets

You can download fact sheets on general diabetes health information, types of diabetes, general dietary advice and information on the self-management of diabetes.

Translated resources

Do you need information in another language? We have information available in languages other than English.

These resources provide information on how to manage your diabetes and cover a range of topics such as:

  • diabetes care
  • food and nutrition
  • exercise
  • pregnancy
  • associated health information
  • the NDSS.

You can print or download the information online. Need hard copies? Call the NDSS Helpline on 1800 637 700.

More information and support

Call the NDSS Helpline on 1800 637 700:

  • to speak to one of our health professionals
  • for information or advice
  • to find out what services are available in your area.

Do you need an interpreter to talk to the NDSS Helpline?

You can call the Translating and Interpreting Service (TIS) on 131 450. State your language. Wait to be connected to an interpreter, then ask for 1800 637 700.

Translating and Interpreting Service (TIS) instructional image

Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

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