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Newly diagnosed?

A diabetes diagnosis can come as a shock. Your first reactions may be disbelief, sadness, anger or self-blame. Usually, these feelings ease after a while and diabetes becomes part of your everyday life.

If you are having trouble adjusting to life with diabetes, talk to your health professional. They will assess the problem and help you work out strategies to live well with diabetes.

Adjusting to life with diabetes fact sheet

A diagnosis of diabetes can come as a shock. First reactions may be disbelief, sadness, anger or self-blame. Usually, these feelings ease after a while and diabetes becomes part of life.

Download now
Information for people with type 1 diabetes

This booklet explains the services and products available to you through the NDSS and provides general information about type 1 diabetes. It is a great starting point to help you with managing your diabetes

Download
Information for people with type 2 diabetes

This booklet explains the services and products available to you through the NDSS and provides general information about type 2 diabetes. It is a great starting point to help you with managing your diabetes

Download

Explore topics

Register with NDSS

NDSS registration can give you the support services and subsidised products you need to manage your diabetes.

Diabetes products

Your NDSS registration gives you access to subsidised products.

Living with diabetes

With so many factors to consider, you probably have questions and concerns about how diabetes can fit into your lifestyle.

Diabetes health checks

It is important to have regular health checks to identify problems early and put the best treatment in place.

NDSS Helpline

Call the NDSS Helpline on 1800 637 700 for diabetes support and to learn more about the NDSS.

Health care team

Form a health care team who can help you set goals and manage your diabetes confidently.

Learn more about diabetes and how it may impact you

Understanding the basics of diabetes is a first and necessary step to managing and living well with diabetes. Take your time and gather information at your own pace.

Free access to diabetes programs

Learn to manage your diabetes confidently with free diabetes programs, available face-to-face and online.

There are lots of ways to access peer support

Find a face-to-face or online peer support groups. Perhaps you would like to read shared stories from people with similar experiences.

We have information available in languages other than English. These resources include diabetes booklets, brochures, fact sheets, podcasts and videos.

Find diabetes information in multiple languages

Access a range of diabetes-related information in 26 languages.

Available in other languages Access now

If diabetes is affecting your well-being, it is important to know when and how to seek support. We are all better able to deal with our emotions when we have support.

If you are having trouble adjusting to life with diabetes, talk to your health professional. They will assess the problem and help you work out strategies to live well with diabetes. You might also like to talk to a psychologist. They will help you find ways to adjust to life with diabetes.

Read more in our fact sheets.

When and how psychologists can support people with diabetes fact sheet

Most people with diabetes manage well most of the time. But it is okay to acknowledge if you are struggling. Many people benefit from specialist emotional support from a psychologist.

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When and how a psychologist can support me quick guide

This quick guide answers common questions about psychologist support.

Available in other languages Download

It is important to keep a healthy mind while living with diabetes. Diabetes can be really tough to live with. Feeling down or worried about your diabetes does not necessarily mean you have a mental health condition. But, if you do, you are not alone, and help is available. Find out more.

Free access to diabetes programs

Learn to manage your diabetes confidently with diabetes programs, available face-to-face and online. Register for a diabetes program.

Type 1 diabetes and me

Your online hub with expert information to help you manage your diabetes.

Starting out with type 2 diabetes

This live webinar is for people who have recently been diagnosed with type 2 diabetes. 

Pre-recorded webinars

We have a range of pre-recorded webinars available to watch at anytime from anywhere.

Create an account or log in to the My NDSS portal where you can:

  • instantly update your contact details
  • view a digital copy of your registration card
  • request a replacement registration card
  • easily view your product purchase history and eligibility
  • manage bookings for our support programs
  • submit a ‘contact us’ form for general queries about NDSS.
My NDSS

Use My NDSS portal to update your details or request a new registration card. You can also call the NDSS Helpline on 1800 637 700.

Access My NDSS

More information and support

Who can I call to ask questions?

Call the NDSS Helpline on 1800 637 700 for diabetes support.

Find out more
Ask the Expert

A dietitian, exercise physiologist and diabetes educator will be available to answer your questions about type 2 diabetes.

Find an online program
Find a health service or health professional near you

Go to healthdirect to find a diabetes health service or diabetes health professional on their website.

Go to Healthdirect
Find a pharmacy near you

Go to healthdirect to find a community pharmacy on their website.

Go to Healthdirect

Featured resources

Adjusting to life with diabetes fact sheet

A diagnosis of diabetes can come as a shock. First reactions may be disbelief, sadness, anger or self-blame. Usually, these feelings ease after a while and diabetes becomes part of life.

Download now
Peer support for diabetes fact sheet

Connecting with other people who have diabetes is an effective means of accessing peer support. Sharing your experiences with others can help you feel less alone.

Download now
Your diabetes annual cycle of care fact sheet

The diabetes annual cycle of care is a checklist for reviewing your diabetes management and general health each year.

Download now
When and how psychologists can support people with diabetes fact sheet

Most people with diabetes manage well most of the time. But it is okay to acknowledge if you are struggling. Many people benefit from specialist emotional support from a psychologist.

Download now

Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

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