Published: 19 March, 2026 Our thoughts are with all those impacted by Tropical Cyclone Narelle in Far North Queensland. Severe weather can be difficult to manage, and if you or someone close to you is living with diabetes, taking a few steps now can help you stay prepared and supported. Stay across the most up-to-date weather warnings on The Bureau of Meteorology’s website. Making sure you have what you need If you need NDSS diabetes products, you can access them at NDSS Access Points, which are usually pharmacies. If you don’t have your NDSS card, don’t worry, you can still access your supplies using your Medicare card. We understand that your regular pharmacy may be closed or difficult to reach. You can search for an alternative pharmacy using the Healthdirect service finder. If you’re unsure if a pharmacy is open, it’s a good idea to call ahead before visiting. We’re here to help If you are having trouble accessing your NDSS products, please reach out. The NDSS is here to support you. For assistance, contact the NDSS Helpline on 1800 637 700 (Monday to Friday: 8:30 am – 5:00 pm) or email [email protected]. In a life-threatening situation, please contact 000.