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The NDSS is administered by Diabetes Australia
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MyDESMOND collection statement

Your privacy

We are committed to protecting your privacy. The information you provide is protected by Commonwealth laws including the Privacy Act 1988.

What information do we collect?

We collect your personal information to register you with MyDESMOND and to provide you with access to the site and related services.

You have a choice whether or not to provide information to us. If you choose not to provide us with the information we need, we may not be able to register you with MyDESMOND.

Examples of personal information that we collect includes:

  • your name
  • contact details and address
  • date of birth.

Examples of sensitive information that we collect includes:

  • exercise details
  • height and weight
  • cholesterol levels
  • smoker status
  • if you are of Aboriginal or Torres Strait Islander origin
  • information about exercise you have taken, if you choose to sync your MyDESMOND account with a fitness tracker.

How do we use and disclose your information?

We use or disclose your information to provide you with access to the MyDESMOND site and related services.

We also use your information for the purposes of the NDSS. Your information is not included in the main NDSS database, but is available for use by persons authorised to access NDSS data, such as state and territory diabetes organisations and the Commonwealth represented by the Department of Health, who fund the NDSS.

You can sync your MyDESMOND account with a fitness tracker such as Fitbit, Garmin or Google Fit. If you choose to sync your account then your information will be shared with the provider of that service. Their use of your data is governed by their own privacy policies, rather than ours—see:

We do not disclose your information to overseas parties, other than where you choose to sync your account with an overseas provider (or an Australian provider who stores their data overseas).

Our privacy policy contains further details about the use and disclosure of information for the purposes of the NDSS. For example, your information may be used or disclosed to the following:

  • the Commonwealth, as represented by the Department of Health, for administrative or reporting purposes
  • the Australian Institute of Health and Welfare for statistical analysis and research
  • other third parties for the purposes of administering the NDSS, including organisations that deliver services on our behalf, (such as mailing houses)
  • to communicate with you about:
    • research into diabetes and related health conditions, and
    • your local state or territory diabetes organisation and its activities or services.

You can ask us not to contact you about research or state and territory activities. You will still receive important information about the NDSS or product safety issues.

Access, correction and complaints

The NDSS Privacy Policy contains information about how you can access and correct your personal information held by us. The policy also explains how to complain about a breach of your privacy and how we deal with privacy complaints.

The National Diabetes Services Scheme (NDSS) is operated by Diabetes Australia Limited (ABN 47 008 528 461) (“DA”), as the administrator of the NDSS for the Commonwealth of Australia (“Commonwealth”).

For enquiries about the NDSS you can write to DA at GPO Box 9824 (in your capital city) or email