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What help can I get?

If you live with diabetes and are feeling overwhelmed, you are not alone. Help and support is available.

What services are available?

Registering with the NDSS gives you access to support and information services, education, programs and subsidised products.

Find out more NDSS services and how to access them.

Where can I find resources

These resources and useful links are for young people aged 16 to 25 years with diabetes.

There is also information specific to young women and Aboriginal and Torres Strait Islanders with diabetes.

Where can I find information in other languages

We have translated many of our fact sheets into other languages.

Who do I call if…?

I have medical issues—for medical-related questions, medication issues or changes, you should always ask your doctor or diabetes educator. In an emergency, call an ambulance on 000.

I need a prescription—see your doctor or endocrinologist (diabetes specialist doctor).

I need general information about diabetes—talk to your doctor, diabetes educator, or the NDSS Helpline on 1800 637 700.

I need diabetes supplies—find out more about products and how to access NDSS subsidised products.

I need someone to talk to

Read more in our fact sheet When and how psychologists can support people with diabetes.

Other resources on transition

  • as1diabetes—a national website to support children and young people with diabetes and their families/friends produced by Diabetes NSW.
  • Transition Care Network—provides comprehensive services and resources to young people with chronic conditions in NSW.
  • Z card highs and lows fold-out card—to order call the NDSS Helpline on 1800 637 700.

Life choices—alcohol/drugs/sexual health


Read more about making diabetes fit with your life and not vice versa.

  • school
  • Diabetes in Schools, an information and training program designed for families and schools to help parents and schools better support students with type 1 diabetes at school.

Mental health

Read more about the mental health risks associated with chronic illness–dealing with challenges and setbacks.


Chatting and networking

Make sure you check out more information sources in our useful links.

Related resources

Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

Learn about the artwork