NDSS Helpline

NDSS Helpline 1300 136 588

The NDSS Helpline 1300 136 588 is open from 8:30am to 5:00pm Monday to Friday and from 9:00am to 12:00pm on Saturdays and national public holidays.

The NDSS Helpline 1300 136 588 service is for people with diabetes, their carers, health professionals, and NDSS Access Points.

You can call the NDSS Helpline on 1300 136 588 to:

  • get advice on diabetes self-management
  • speak with a health professional about managing your diabetes
  • learn more about NDSS products
  • request a replacement registration card

If you need help with English - call the Translating and Interpreting Service (TIS) on 131 450 and ask for the number 1300 136 588.

If you are hearing or speech impaired - access the TTY (teletypewriter) on 133 677, Speak and Listen on 1300 555 727 or The National Relay Service and then enter the number 1300 136 588.

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