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Urgent – Safety Alert – MiniMed™ 600 series and 700 series pump systems

Published:

TGA Reference: RC-2024-RN-00692-1
Sponsor: Medtronic 1800 777 808 

MiniMed™ 600 series and 700 series pump systems — battery status alerts and alarms 

Insulin PumpModel NumberARTG
MiniMed™ 640G Insulin Pump MMT-1711K, MMT-1711KL, MMT-1712KL, MMT-1751B, MMT-1751H, MMT-1751K, MMT-1751P, MMT-1751W 95763 cancelled  
MiniMed™ 670G Insulin Pump MMT-1782K, MMT-1782KL, MMT-1762KAU, MMT-1762K 308140  
MiniMed™ 770G Insulin Pump MMT-1881, DEMMT-1881, MMT-1881L, 1881X, MMT-1891UWW, MMT-1891 332201  
MiniMed™ 780G Insulin Pump MMT-1885, MMT-1885L, MMT-1895, MMT-1895WWA 376091  

Medtronic has reported that battery life on the above listed pumps may be reduced in some instances after being dropped, bumped or having experienced physical impact. Please note that even a single drop could result in reduced battery life, either immediately after the drop or over time.  It is therefore important that all users are aware of and follow the pumps in built alerts and alarms for battery status when they are displayed on the pump. The following visual, audible, and vibratory alerts will be triggered to remind you to replace the battery should the need arise:  

  • The “Low Battery Pump” alert will display when the pump has up to 10 hours of battery life left
  • The “Replace Battery” alert will display when the pump has less than 30 minutes of battery life left
  • If the battery is not replaced within 10 minutes, a siren will sound and repeat once every minute until the “Replace Battery Now” alarm is displayed. At that time, the pump will stop insulin delivery.

If the battery is not replaced within 10 minutes of this alarm, a siren will sound, and the pump will shut down.  

It is recommended that all users:  

  • Pay attention to alerts and alarms displayed on your pump
  • Be aware that you can check your pump battery level at anytime on the status bar located on the pumps home screen
  • If your pump has been dropped, bumped, or has experienced physical impact, pay special attention to any pump alerts and alarms, including low battery alerts, as they may occur earlier than expected.
  • Ensure you always have extra AA Lithium or alkaline batteries or fully charged NIMH batteries available in your emergency supply kit.

If you notice any significant changes in battery life or need additional troubleshooting assistance, please contact Medtronic 24-Hour Technical Support line on 1800 777 808.  

For further details, please visit the Medtronic notice here.  

Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

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