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Changing what diabetes looks like

Meet the NDSS trusted by 1.5 million Australians

Register once for FREE lifelong access to diabetes support, resources, and subsidised products through the National Diabetes Services Scheme (NDSS). ​

As an Australian Government initiative administered by Diabetes Australia, the NDSS helps you manage your health with free education, tools, and services. ​

If eligible, you can sign up easily by asking your health professional at your next appointment to fill out this form.​

Empowering you to live well with diabetes

When you register for free with the NDSS to access lifelong support for managing your diabetes, you’ll enjoy benefits including:​

  • Subsidised diabetes products
  • Expert advice via the NDSS Helpline​
  • Support from diabetes educators, dietitians, and other health professionals​
  • Online learning and health information when you need it
  • Access to informative programs and events throughout the year​

Watch the video to learn more.

How do I register?

Step 1: Book an appointment

We’ve made registration easy, so you can focus on living well, not paperwork.​

Just book an appointment with your health professional and ask them to register you with the NDSS. That’s it, they’ll handle the rest.​

Health professionals who can register you include:​

  • Aboriginal Health Practitioners​
  • Credentialled Diabetes Educators​
  • Endocrinologists​
  • General Practitioners (GPs)​
  • Nurse Practitioners​
  • Practice Nurses​

If you don’t currently have a regular health professional, you can use the NDSS health professional locator, shown below, to find one nearby. Telehealth services are also available, and in some cases, your local pharmacist may be able to assist.​

Step 2: Access support while you wait

While waiting for your physical NDSS registration card, you can still access NDSS products, services, and support. Simply present one of the following at any NDSS Access Point:​

  • Your Medicare card​
  • Your NDSS registration number (if available)​

If you experience any issues accessing subsidised products, contact the NDSS Helpline on 1800 637 700 for assistance.

Am I eligible?

You may be eligible to register if you:

  • Have been diagnosed with any type of diabetes by your doctor
    OR
  • Have another eligible condition that needs regular monitoring of blood glucose levels.

AND

People with type 1 diabetes, type 2 diabetes, gestational diabetes, or ‘other’ diabetes may apply to be registered with the NDSS.

Who is not eligible?​

You are not eligible to register if you have pre-diabetes.

Real experiences, real stories

Portrait of a man, standing in park next to bike path

“I get all my answers by checking it on NDSS website. I can get so many free courses online, face to face and even in the seminars …it’s great!”

Portrait of older woman, standing in a field

“Products easy to obtain, staff at NDSS very knowledgeable, helpful and friendly.”​

Portrait of a man, standing in a park

“I love that I can logon and get reliable Australian based information when I need it.”

Portrait of woman, standing on a beach

“I am so grateful you exist. Thank you.”​

We’ve made registration easy, so you can focus on living well, not paperwork.​

Just book an appointment with your health professional and ask them to register you with the NDSS. That’s it, they’ll handle the rest.​

Health professionals who can register you include:​

  • Aboriginal Health Practitioners​
  • Credentialled Diabetes Educators​
  • Endocrinologists​
  • General Practitioners (GPs)​
  • Nurse Practitioners​
  • Practice Nurses​

If you don’t currently have a regular health professional, you can use the NDSS health professional locator, shown below, to find one nearby. Telehealth services are also available, and in some cases, your local pharmacist may be able to assist.​

Step 2: Access support while you wait

While waiting for your physical NDSS registration card, you can still access NDSS products, services, and support. Simply present one of the following at any NDSS Access Point:​

  • Your certified registration form​
  • Your Medicare card​
  • Your NDSS registration number (if available)​

If you experience any issues accessing subsidised products, contact the NDSS Helpline on 1800 637 700 for assistance.

Last updated: July 2026